Privacy Policy

We may collect the following types of information:

Information you provide directly
This may include:

• Name
  
• Email address
  
• Country or region
  
• Product preferences, such as size, color, or upgrade interests
  
• VIP deposit information
  
• Messages or questions you send to us
  
• Survey responses or launch preferences
  

Payment-related information
If you place a VIP deposit, payment information may be collected and processed by our third-party payment provider. We do not store full credit card numbers on our own servers.

Information collected automatically
When you visit our website, we may automatically collect:

• IP address
  
• Browser type
  
• Device type
  
• Operating system
  
• Pages viewed
  
• Time spent on pages
  
• Referring website or ad source
  
• General location information
  
• Cookie and tracking data
  

Information from third parties
We may receive information from third-party services, such as email marketing platforms, analytics tools, advertising platforms, payment processors, and Kickstarter-related campaign tools.

We may use your information to:

• Add you to our early access list
  
• Send launch updates and product information
  
• Provide access to VIP offers or Kickstarter Secret Perk links
  
• Process VIP deposits
  
• Respond to questions or customer support requests
  
• Improve our website, ads, products, and user experience
  
• Understand interest in sizes, colors, features, and upgrades
  
• Send marketing emails, if you have signed up to receive them
  
• Prevent fraud, abuse, or security issues
  
• Comply with legal obligations

If you place a VIP deposit, we may use your email address to:

• Confirm your VIP reservation
  
• Send updates about the Kickstarter launch
  
• Send your private Kickstarter Secret Perk link when the campaign goes live
  
• Remind you about launch timing, reward availability, size options, color options, and upgrade choices
  

A VIP deposit does not create a completed product order on our website. The final pledge, reward selection, and payment for the product will take place on Kickstarter or through another official checkout process communicated by us.

If you join our waitlist or place a VIP deposit, we may send you marketing emails about our launch, product updates, special offers, and Kickstarter campaign.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at hello@MakiMate.com.

We may use cookies, pixels, and similar technologies to:

• Remember your preferences
  
• Analyze website performance
  
• Measure ad performance
  
• Understand visitor behavior
  
• Improve our marketing and website experience
  
• Retarget visitors with relevant ads
  

You can control cookies through your browser settings. Some features of our website may not work properly if cookies are disabled.

We may share information with trusted third parties that help us operate our business, including:

• Email marketing platforms
  
• Payment processors
  
• Website hosting providers
  
• Analytics providers
  
• Advertising platforms
  
• Survey and customer support tools
  
• Kickstarter or campaign-related service providers
  
• Logistics or fulfillment partners, when applicable
  

We may also share information when required by law, to protect our rights, to prevent fraud, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

We do not sell your personal information for money.

We may collect and process information from users located in different countries and regions. By using our website or submitting your information, you understand that your information may be transferred to and processed in countries outside your own.

Where required by applicable law, we will take appropriate steps to protect your personal information.

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
  
• Request correction of inaccurate information
  
• Request deletion of your information
  
• Object to or restrict certain processing
  
• Opt out of marketing emails
  
• Request a copy of your information
  
• Opt out of certain advertising or tracking activities, where applicable
  

To make a privacy request, contact us at hello@MakiMate.com.

We may need to verify your identity before responding to certain requests.

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including marketing, customer support, legal compliance, fraud prevention, and business recordkeeping.

You may request deletion of your information by contacting us at hello@MakiMate.com, subject to legal or operational requirements.

We use reasonable administrative, technical, and organizational measures to help protect your personal information.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us at hello@MakiMate.com, and we will take appropriate steps to delete it.

Our website may contain links to third-party websites, including Kickstarter, payment processors, social media platforms, or other services.

We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their policies before providing personal information.

We may update this Privacy Policy from time to time. If we make material changes, we may notify you by posting the updated policy on our website or by email.

The “Effective Date” at the top of this page shows when this Privacy Policy was last updated.

If you have any questions about this Privacy Policy or your personal information, please contact us:

MakiMate Email: hello@MakiMate.com